This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from tjeskin.com, referred to as "the Site." The Site is operated by TJE Quarter-hour Technology Co., Ltd., hereafter referred to as "TJE" for the reader's convenience.
Information We Collect
When you visit our website ("Site"), we automatically gather certain information about your device. This includes details about your web browser, IP address, time zone, and some of the cookies stored on your device. Moreover, while you navigate the Site, we collect data concerning the specific web pages or products you view, as well as the websites or search terms that directed you to our Site. We also analyze how you interact with the Site. This set of automatically collected information is referred to as "Device Information."
We employ various technologies to collect Device Information, including:
- Cookies: These are data files stored on your device or computer, often containing an anonymous unique identifier. For more details on cookies and instructions on how to disable them, please visit http://www.allaboutcookies.org.
- Log Files: These files track activities on the Site, capturing data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: These electronic files are utilized to record information about your browsing behavior on the Site.
Furthermore, when you make a purchase or attempt to do so through the Site, we collect specific details from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, and any other pertinent information required to finalize the purchase. We term this set of information "Order Information."
In this Privacy Policy, when we refer to "Personal Information," we are encompassing both Device Information and Order Information.
How We Utilize Your Personal Information
We employ the Order Information we gather primarily to fulfill orders made through the Site. This includes processing your payment details, arranging shipping, and issuing invoices or order confirmations. Additionally, we utilize this Order Information to:
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Provide Products, Services, or Information Requested: We may use your information to fulfill requests for products, services, or information. This involves responding to inquiries, providing access to specific features of the Services, offering personalized product recommendations, communicating with you regarding logistical matters such as product deliveries, conducting internal research and development, addressing customer support queries, and facilitating online profiles or in-person/in-store events.
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Administrative Purposes: Personal information is utilized for administrative purposes, including measuring interest in our products and services, developing new offerings, ensuring quality control, sending emails or text messages for account verification and operational purposes (e.g., account management, customer service, delivery updates), processing payments, managing applications and transactions, preventing potentially prohibited or illegal activities, maintaining and administering our Services, and enforcing our Terms of Service.
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Marketing: We may use personal information to provide marketing materials that may be of interest to you. This includes notifying you about offers, products, and services, as well as obtaining consent for marketing purposes. You can opt out of such communications at any time.
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Research and Development: Personal information may be used to improve existing products and services or develop new ones. This can involve conducting research via surveys, with responses used for reporting purposes to enhance our offerings and better understand customer needs.
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Direct Mail, Email, and Outbound Telemarketing: Individuals may receive periodic communications about products, services, or special offers/events that may be of interest. Opt-out options are available.
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Anonymous and Aggregated Information: We may create anonymized and aggregated information for various purposes, including research, analysis, and sharing with third parties in a manner that prevents identification.
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Shared Content: We may offer features allowing you to share content with others, such as forwarding emails inviting friends to use our Services or purchase products.
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Other: Personal information may be used for purposes such as fraud protection, compliance with legal obligations, or other reasons disclosed at the time of data collection or with consent.
We utilize Device Information, such as IP addresses, to screen for potential risks and fraud, optimize our Site, and generate analytics to understand customer browsing behavior and assess the effectiveness of marketing campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to facilitate the utilization of your Personal Information, as outlined above. For instance:
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Service Providers: We utilize Shopify to power our online store and Google Analytics to comprehend how our customers utilize the Site. You can find more information on how Shopify and Google use your Personal Information in their respective privacy policies. Additionally, you have the option to opt out of Google Analytics.
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Vendors and Service Providers: We may share information with vendors and service providers for various purposes, including order fulfillment, web hosting, analytics, payment processing, and customer service. These service providers are contractually bound to use or share personal information only as necessary to perform services on our behalf and in compliance with applicable laws.
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Business Partners: Personal information may be shared with business partners and affiliates for internal business purposes or to provide requested products or services. This may include jointly offering products or services with our partners.
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Marketing: We may allow third-party advertising partners to set tracking tools to collect information about your activities on our Services, enabling them to deliver targeted advertisements to you. Additionally, we may share de-identified and selected personal information with advertising partners for this purpose.
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Professional Advisors: Personal data may be shared with legal, financial, insurance, and other advisors in connection with corporate transactions or management of our business.
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Legal Disclosure / Law Enforcement: We may disclose personal information in response to law enforcement or national security requests, legal process, to protect rights, property, or safety, or to enforce policies or contracts.
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Merger, Sale, or Other Asset Transfers: In the event of a merger, acquisition, sale of company assets, or transition of service to another provider, your information may be transferred as permitted by law and/or contract.
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Compliance with Applicable Laws: We may share Personal Information to comply with laws and regulations, respond to lawful requests for information, or to protect our rights.
Your Personal Information is shared responsibly and in accordance with applicable laws and regulations.
Behavioral Advertising
As mentioned earlier, we utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. To understand more about how targeted advertising functions, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You have the option to opt out of targeted advertising through the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Text Marketing and Notifications
By providing your phone number during checkout, subscribing via our subscription form, or through a keyword, you consent to receive text notifications (related to your order, including abandoned cart reminders) and text marketing offers from us. You agree to receive no more than [10] text marketing messages per month. Please note that your consent is not required to make a purchase.
If you wish to stop receiving text marketing messages and notifications, simply reply with STOP to any mobile message sent from us or use the unsubscribe link provided in any of our messages. Please be aware that alternative methods of opting out, such as using different words or requests, will not be considered as a valid means of opting out. Standard message and data rates may apply.
If you have any questions, text HELP to the number from which you received the messages. Alternatively, you can reach out to us for more information. To opt out, please follow the procedures mentioned above. Please note that we do not change our Site’s data collection and usage practices based on Do Not Track signals from your browser.
Do Not Track
Kindly note that our Site does not change its data collection and usage practices when it detects a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have certain rights regarding your personal information. You have the right to access the personal information we hold about you and to request corrections, updates, or deletions of your personal information. If you wish to exercise these rights, please contact us using the information provided below.
Additionally, as a European resident, please be aware that we process your information to fulfill contracts we may have with you (for instance, if you place an order through the Site) or for our legitimate business interests as outlined above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
Upon placing an order through the Site, we will retain your Order Information for our records unless you request us to delete this information.
Changes
This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
If you have any questions about our privacy practices, need more information, or wish to file a complaint, please feel free to reach out to us via email at support@tjeskin.com.
